Frequently asked questions
-
How can I register for the LHV Women's Run?
You can register for LHV Women's Run in Customer Portal.
-
Can the Women's Run be completed in Nordic Walking?
Yes, the Women's Run can be completed by Nordic Walking.
-
How do I see if I am registered for the LHV Women's Run?
The registration can be checked from the "my registrations" option in the Customer Portal.
-
Do I need to create account in customer portal to register?
No, but creating an account in customer portal offers several benefits such as:
- possibility to re-register for another distance
- possibility to re-register your registration to someone else
- you can see where have you registered
- access to all your invoices
- faster and easier registration in the future
- you will see the history of your results
-
If I register as a group, does all the participants have to have same distance?
No. Each participant can choose the distance of their choice.
-
How can I re-register to another distance?
Re-registration is possible until May 12, 2024 in Customer Portal.
To re-register:
- log into the Costomer Portal
- select "my registrations" from the menu
- select "change distance"
- select a new distance
- pay re-registration fee
Re-registration no later than 8 May is free of charge. If you change the distance from one distance to another, you need to pay the difference.
From 9 May re-registration can be done for an additional fee 5 € + difference between participation fees.
-
What happens if I can't attend?
If you are unable to participate, it is possible to transfer you participation to someone else. Re-registration can be done in Customer Portal.
To change your name:
- log into the Customer Portal
- select "my registrations" from the menu
- select "change participant"
- fill in the fields for the new participant
- a link will be emailed to the new entrant confirming the re-registration and paying the re-registration fee
Re-registration can be done until 12.05.2024.
- Re-registration can be done, when signing into the Customer Portal at www.jooks.ee until 08.05.2024.
- From 09.05.2024 re-registration is available only via email jooks@jooks.ee
Re-registration before 08.05.2024 is without additional fee. From 09.05.2024 re-registration can be done for an additional fee 5 €.
-
Didn't find the answer to your question?
If you did not find the answer to your question, call us +372 608 7576 or write to us jooks@jooks.ee.
